Cynthia Hatton
Chief Information Officer

Delivering substantial cost savings, cultural transformation and enhanced technical system security and compliance have been key outcomes of a successful career in IT leadership. Known for delivering effective solutions to operational challenges and generating a lasting impact on business growth and success. A passion has emerged in a commitment to pushing boundaries with data solutions to drive performance, and the effectiveness of Global 2,000 and Fortune 500 companies.


  • Steadily revolutionizing infrastructure design and delivery, while driving change, advancing maturity, promoting operational seamlessness, and enhancing user experience.
  • Exceptional record leading teams of thousands of internationally dispersed data and software professionals.
  • Coined a Subject Matter Expert in technical compliance.
  • Delivered keynote speeches at top industry events, authored whitepapers that moved the status quo and resulted in a strong trail of seasoned mentees.
  • Deep interest in the future of data, making the CIO role the desired next stop of this progressive career in technology.


2013 – 2019

Global Head, Chief Development Office
Global Technology & Operations Division

Recruited to newly-created role to drive strategic change and mature software delivery across organization of 8,000+ technical specialists. Principal objectives: accelerate organizational growth, promote automation, and propel innovation. Integrated processes aligning with enterprise/solution architecture, security, risk, and compliance, and upleveled quality and predictability of results. Additionally, cultivated bench strength by enhancing architects’ and engineers’ core competencies regarding technologies that would revolutionize design and delivery. Administered €15M budget.

2011- 2013

Chief Technology Officer
VP, Product Strategy & Development

Strategically guided technology vision and strategy, architecture, governance, and enterprise software development and implementation for high-volume data warehousing, forecasting, and analytics applications of clinical, supply chain and operational data. Directed product development, including build vs. buy decisions, investment justifications, and delivery schedules. Cultivated strategic partnerships with AAS, Oracle, and CustomSolutions. Built 250-member enterprise architecture team, and transformed culture to more agile-based delivery approach. Administered $50M budget.

2008 – 2010

Principal | Chief Technologist, Emerging Technologies

Guided technical direction and enable cross- discipline consulting practices, as organization experienced explosive organic and M&A growth from 20 employees to 1,500. Principally directed AAS and Java J2EE practices, and remained 100% billable in this role. Served as senior resource for technical sales, articulating CustomSolution’s technical abilities in order to capture 200+ major consulting engagements. Previously: Director of Education (2004 to 2008) and Enterprise Solution Architect


Delivered a $300M California E-Hub Payment Platform within 3-months and 10% under budget

Chartered and polished lean, end-to-end software delivery lifecycle to elevate global maturity

Leveraged Foremost Connect® to drive performance improvements that captured $4.2B savings in 1 year


  • P&L
  • Computing Solutions
  • M&A
  • SDLC Management
  • ERP System Implementations
  • Cyber Security
  • Machine Learning
  • Threat Modeling
  • Automation
  • Enterprise Architecture
  • API Management
  • Risk Management
  • Global Executive Team Leadership
  • Strategic Leadership
  • Cost Optimization
  • Technology Management
  • Strategic Alliances
  • Modeling & Contingency Planning
  • Financial Management
  • Employee Development
  • Emerging Technologies
  • Reorganizations & Turnarounds

Meet Cynthia


Master of Science (MS)
Electrical & Computer Engineering

Master of Science (MS)
Electrical & Computer Engineering


Megan Smith, Director of IT

A leader that consistently demonstrated personal values that closely aligned with my own. Her integrity, collaborative approach and good old fashioned passion for the cause are characteristics that inspired her team and me personally. I enjoyed my time working with Cynthia and learned so much at the same time.

Sheryl Sanders, Director of Emerging Technologies

I had the great pleasure of working with Cynthia in three different team settings for various assignments. I was consistently impressed by her constant quick-thinking and strong work ethic. Cynthia provided high quality work amidst competing deadlines and with expert communication skills. I have also seen Cynthia provide cogent business solutions in multiple high-pressured and fast-paced settings, all with impressive drive. She is an absolute problem-solver and diligent worker. Above all, she is self-starter and deeply passionate about technology, and so I am confident that she will be a motivated and enthusiastic member for any organization.


Who has influenced you most in your career?

I’d have to say Steve Jobs for his leadership style and innovations in the field of Technology.

What is your greatest accomplishment?

Launching the Chief Development Office at International Bank, and garnering several AAS awards.

What tools do you use?

I use all of the latest technology to build software platforms that have benefited companies such as: Safeway, eBay, Kaiser Permanente, CarQuest, and USAA.

What are you working on right now?

Right now, I’m working on a navigating a volatile job market with the hopes of relocating to Chicago.